Support & Help Center
Need help with Suppai? We're here to assist you!
Discord Community
Fastest support & vibrant community
🎉 Join 1,000+ learners in our active Discord server!
Native Japanese instructors and experienced learners are online to help you 24/7.
Join Discord CommunityAverage response time: < 1 hour
Email Support
Direct & detailed assistance
📧 Professional support team ready to help!
Perfect for detailed questions, account issues, or business inquiries.
Response time: 1-2 business days
Frequently Asked Questions
Which platforms is Suppai available on?
Suppai is available on iOS and Android. You can download it from the App Store or Google Play Store.
How do I report a bug or issue?
The fastest way is to report it in our Discord server's #bug-reports channel. You can also email us at [email protected] with details about the issue.
Is Suppai free to use?
Suppai offers both free and premium features. Check our pricing page for more details about what's included in each plan.
Response times:
Discord: Usually within 24 hours
Email: Within 5 business days