Privacy Policy

1. Introduction

Welcome to Suppai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services.

By using Suppai, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Information You Provide

• Account information (email address, username, profile picture)
• Learning progress and preferences
• Communications with us (support inquiries, feedback)
• User-generated content (comments, forum posts)

Information Collected Automatically

• Device information (device type, operating system, browser type)
• Usage data (pages visited, features used, time spent)
• Log data (IP address, access times, referring URLs)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your learning experience
• Track your progress and provide learning analytics
• Communicate with you about updates, features, and support
• Ensure the security and integrity of our platform
• Comply with legal obligations
• Develop new features and services

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share your information
• Service providers: With trusted third parties who help us operate our services
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: